COVID-19: Important Information to Know
At YBP, we are committed to making sure we are keeping you safe and sound during your visit to us. While we hope things will be back to normality, we have set up some temporary changes in place in the meantime. So you know what to expect before your visit, please take a look below, and if you have any questions, please get in touch.
PRIOR YOUR APPOINTMENT
We know you have missed your beauty treatments, but if you are suffering from coronavirus symptoms or have been in contact with someone with coronavirus and should be self-isolating, please do not attend your appointment. Our late cancellation policy does not apply at this time, so if you have to cancel, please let the team know as soon as possible so we can reschedule for another time.
We are introducing social distancing measures throughout the spa. This means that we have:
Limited appointments and capacity in the Beauty Room.
Hand sanitisation stations at the door – please make full use of these facilities
Temperature check for all clients and staff upon arrival (plus we’ll double-check to make sure you are feeling 100% well too!
We will require all customers to wear a face mask. Our staff will likewise be kitted out in all the necessary PPE, such as masks, gloves, face shields and apron.
We’ll also ask that you come to your appointment alone. Sadly we will be unable to accommodate any kids/pets or additional companions during your treatment.
Please come to your appointment just on time, or 5 mins prior as we do not want clients lingering around.
DURING YOUR APPOINTMENT
To keep you safe, we have introduced:
Thorough sterilisation of our tools and workstations after every treatment
Regular deep disinfection of the spa
An additional time gap is allocated for therapists to clean and disinfect the work area and tools between every client.
We know this may seem a little strange to start with, but we’ll still aim to make your treatment as relaxing and enjoyable as possible. It’s time to get pampered again!